Design Subscriptions

Professional Printing and Design Projects

There are times when your business will have a special project that requires a professional printer. Your Bragg Media designer is here to help you!  Here are a few tips to keep in mind when managing this type of design request: If your project is on a deadline, then be sure to find out what […]

How do I access my design files?

You can access your design files any time in the secure Design Portal. Once you login, click the Files menu in the left sidebar menu. You will be presented with three options: Shared with me: Your project manager will add final design files in this folder; these files include pdf, jpg, png, native design files, […]

Are payments automatically withdrawn each month?

All payments are automatically withdrawn from the credit card you use to start the graphic design subscription. Your account and access to the services may be suspended in the event of non-payment of applicable fees. Associated Fees There are three ways to pay for the subscriptions — monthly, quarterly and annually. MONTHLY: Monthly fee. QUARTERLY: If you […]

What if I need a rush order?

If you need your design projects delivered quicker, we recommend the Advanced Subscriptions.  The Bragg Media Team has a specific process to ensure high-quality, optimal materials for our clients. Here’s more information on the turnaround times and the difference between the Baseline and the Advanced subscription turnaround times.

Approving or rejecting files

You must respond to the approve or reject task in order to move to the next phase in the project’s development. The Bragg Media design team works on one creative project at a time. We won’t start working on the next queued project until you have approved the file. When a proof is ready for […]

Will Bragg Media design presentations?

Yes! The Advanced Graphic Design Subscriptions include slide decks, such as Google Slides, PowerPoint presentations and Canva presentations. The subscriptions, however, do not include copywriting. Depending on the complexity of the presentation, you should also expect longer turnaround times.

Can Bragg Media help me with brand identity?

The short answer is yes. The Bragg Media design team can help you with non-trademarked logos and branded collateral, such as letterhead, business cards, brochures, notecards, etc. For new businesses that need brand identity design, the Advanced Graphic Design package offers a complete brand starter’s kit for $895 — including a non-trademarked logo with all […]

How many revisions do I get?

Bragg Media’s graphic design subscriptions come with unlimited revisions. The average turnaround time for revisions is 1 business day, sometimes shorter. It depends on the complexity of the project and the number of changes requested. Please keep in mind: Our designers work on one project at a time. We won’t move on to the next […]

What if I need the design project on a tight deadline?

If you need your design projects delivered quicker, we recommend the Advanced Subscriptions.  The Bragg Media Team works at their own speed to ensure high-quality, optimal materials for our clients.  If you have a large queue of design requests and need to re-prioritize the projects, send a message through the portal to the project manager. […]

What is the drop-dead time to submit a design request?

The working hours for Bragg Media is 9 a.m. to 5 p.m. Monday-Friday. If you have a question or a support request, your project manager will get back to you within the work day. Bragg Media closes for U.S. holidays. The drop-dead time to submit a design request is 7 p.m. (EST) Monday-Friday.  If a […]

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