All payments are automatically withdrawn from the credit card you use to start the graphic design subscription. Your account and access to the services may be suspended in the event of non-payment of applicable fees.
There are three ways to pay for the subscriptions — monthly, quarterly and annually.
- MONTHLY: Monthly fee.
- QUARTERLY: If you choose to pre-pay quarterly (every three months), you will receives a 5% discount.
- ANNUALLY: If you chooses to pre-pay annually (once every 12 months), you receive a 10% discount and the one-time client onboarding fee is waived.
A one-time onboarding fee of $100 will be applied for monthly and quarterly payment methods. This fee is waived for annual payments.
More details about your subscription
While we do not offer refunds, you can cancel your subscription at any time. You will continue to have access to the secure Client Portal and to design requests until the end of your billing period.
If you change your mind and decide to reinstate your account after it has been cancelled, you will be charged a $100 reactivation fee.
Not sure what to do? Learn more about placing your account on pause.