If you anticipate a stretch of time without much need for graphic design work, you can hit pause on your graphic design subscription account for $14.95 per month.
This will temporarily halt the automatic invoicing and payment withdrawals of the normal subscription fee. Pausing a subscription enables continued access to the Client Portal, where you will still be able to access all of your design files, billing information, etc. However, you will not be able to fill out a design request form or make revisions on any pending projects once the account is paused.
To pause your account, go to your portal dashboard, go to Resources and fill out the Pause Subscription form. Your project manager will get back to you within eight hours. You will be issued an invoice for $14.95 — which will be automatically withdrawn from you credit card each month after you pay the first invoice.
When you reinstate the graphic design subscription account, the full amount of the subscription will be charged except for any possible remaining credit.
To pause your account, login to your portal, go to Account Support
Fill out the form under “Need to pause your account?”